Shipping policy

1. Shipping Area
We currently ship our products within Germany, to Austria, and to Switzerland.

2. Shipping Costs | Taxes
Shipping costs are included on a pro-rata basis as a flat rate within the sales price. Subject to change. Deliveries to Switzerland are not subject to customs duty (industrial tariffs on textiles were abolished in 2024). However, a Swiss import tax (8.1%) may apply, which is collected directly by the carrier upon delivery – calculated on the value of the goods plus shipping costs. If the tax amount is under CHF 5 (corresponding to a goods value of up to approx. CHF 62), the tax is waived.

3. Delivery Times
Unless stated otherwise in the respective product description, delivery of the goods takes place within under 6 business days after conclusion of contract and payment. Please note that no deliveries are made on Sundays and public holidays.

4. Shipping Partner
Shipping is generally carried out via DHL. After handing over your order to the shipping service provider, you will receive a shipping confirmation from us, provided the shipping service provider offers this.

5. Partial Deliveries
Should partial deliveries become necessary for technical or logistical reasons, shipping costs will of course only be charged once.

6. Self-Collection
Unfortunately, self-collection of goods is not possible.

7. Transport Damage
Please check the delivery upon receipt for obvious transport damage. Should the goods show defects due to transport, please report this immediately to the delivery driver and additionally contact us within 24 hours at info@kinkshirt.com. This helps us assert our claims against the shipping service provider and assist you as quickly as possible. Your statutory warranty rights remain unaffected by this.

8. Returns
Without limiting the statutory right of withdrawal, we ask that you use our returns program should you not wish to keep the goods received. You will find the link under "Register return" (Service) here in the footer. We cover the costs of our sustainable, reactive returns management; you only pay the postage for the return shipment. Goods in perfect condition will be resold.

We only refund goods in perfect condition: In the event of a reduction in value due to use or damage, we reserve the right to withhold appropriate compensation for the reduced value or to refuse the refund. See Terms and Conditions.